FAQs

Discover essential information about buying, selling, and renting properties in Ayrshire. Get expert insights and clear answers to your most common questions.

Frequently Asked Questions

Find answers to common questions about buying, selling, and renting properties in Ayrshire. From valuations to fees, our FAQ page covers everything you need to know to make informed decisions with confidence.

Selling Property

How do I receive a property valuation?

Receiving a property valuation is quick and easy! Simply contact us for a free, no-obligation valuation. You can call us at 01292 437045 or email us with your details, and one of our expert team members will arrange a convenient time to discuss the likely value of your property. After the consultation, we’ll provide you with a detailed appraisal of your property, typically within a few days.

Yes, if you’re selling a residential property in Scotland, you are legally required to provide a Home Report before putting your property on the market. The Home Report includes three key documents: a Single Survey, an Energy Performance Certificate (EPC), and a Property Questionnaire. It must be no more than 12 weeks old when your property is listed for sale. Some properties, such as new builds or off-market private sales, may be exempt. If you’re unsure about your requirements, our team is here to guide you through the process.
The Property will be added to most major property portal websites such as Rightmove, Zoopla, OnTheMarket etc and actively posted across various social media platforms. Your property listing will be included in our email marketing alerts, which are sent to active buyers as part of our marketing strategy.

Buying Property

Yes, you can submit a private offer on a property either verbally or in writing. If your offer is accepted, it will be subject to the terms outlined in the sale agreement. Our team will guide you through the next steps, including the formalities of securing the property and moving forward with the purchase. We’ll ensure the process is clear and straightforward for you.

Absolutely! While we provide virtual video tours on each property listing page for your convenience, we can also arrange a private viewing if you’re interested in seeing the property in person. Simply contact us to schedule a time that works best for you. Availability of viewings may vary depending on the property and its current status.

In Scotland, the seller is legally required to provide a Home Report, which includes a survey, Energy Performance Certificate (EPC), and Property Questionnaire. While the Home Report offers a comprehensive overview of the property’s condition, it is entirely at your discretion whether you choose to commission an independent survey for additional peace of mind or to address specific concerns. Should you decide to proceed with your own survey, you are free to select a surveyor of your choice to provide a detailed assessment of the property, including any potential structural or maintenance issues.

Due diligence is a crucial part of the property buying process. We advise all potential buyers to carefully review all legal documentation related to the property, including the Home Report and any planning permissions or restrictions etc. It’s essential to seek legal advice from a qualified solicitor to ensure you fully understand the terms of the sale and protect your interests. Our team is available to guide you through this process and answer any questions you may have.

Online Auctions

Unconditional online auctions (known as a traditional auction) is where the exchange of contracts happens immediately to the highest bidder when the online auction time period ends (subject to the reserve price having been me). The successful bidder will be legally bound to purchase the property, and completion is normally set to 28 days from the fall of the gavel.
A reserve price is the minimum price that a seller is willing to accept for their property at auction. It is confidential and set prior to the auction. If bidding does not reach the reserve price, the property will not be sold. However, if the bidding meets or exceeds the reserve, the property will be sold to the highest bidder. The reserve price ensures that the seller’s expectations are met, while providing clarity on the minimum acceptable offer.
A buyer’s premium is an additional fee that is added to the winning bid at auction. It is typically a percentage of the final hammer price and is payable by the buyer in addition to the bid amount. The buyer’s premium covers auctioneer fees and administrative costs. It is important to factor this into your budget when bidding, as it increases the total cost of the property. The exact percentage will be outlined in the auction terms and conditions.
A Legal Pack is a set of essential legal documents provided for each property being sold at auction. It is prepared by the seller’s solicitor and includes key information such as the Title Deeds, Special Conditions of Sale, Land Registry details, and any other relevant legal documents. The Legal Pack is designed to give potential buyers full transparency and allows them to review important legal aspects of the property before placing a bid. It is available upon request and should be thoroughly reviewed before making any bids.
To comply with Anti-Money Laundering (AML) regulations, all potential bidders must provide proof of identity and residency before being approved to bid at auction. Required documents include a current signed passport or photo card driving licence (photographic ID) and a recent utility bill, bank statement, or mortgage statement (proof of residency). These must be submitted prior to the auction to ensure eligibility and avoid delays on the day of bidding.

Still have questions?

We’re here to help! If you need more information or have specific queries, feel free to reach out to our friendly team.